1 Stand back and establish your long-term goals. Evaluate claims on your time against these goals and not just immediate problems clamouring for attention.
2Prioritise activities which are both important and urgent: for example, where other people are waiting for your input.
3 Delegate unimportant activities or drop them altogether.
4 Divide major tasks into achievable blocks of work.
5 Start the day by clearing the decks: quickly scanning new mail and messages, reviewing your schedule, and dealing with small, urgent tasks.
6 Recognise what times of day best suit different activities: for example, calling customers when you are at your liveliest.
7Schedule your activities, deciding how much time to devote to each task and setting realistic deadlines; set interim deadlines for major projects.
8 Build tedious, unpleasant or long-term activities into your routine: for example, scheduling a regular weekly project review at a set time.
9 Use time-management tools and software: a diary, a to-do list, and a planner for long-term projects.
10 Invest time in setting up time-saving systems: for example, a good filing system, templates for standard letters, and procedures for routine tasks.
11 Deal with new information effectively: act on it if necessary, delegate it if appropriate, file it if relevant or throw it away.
12Collaborate effectively: ask others to provide what you need, in a form that suits you when you need it, and return the favour.
13 Avoid overloading yourself: get involved only if you need to, ignore unnecessary detail, and delegate routine tasks.
14 Get rid of distractions: for example, put your phone on voicemail, refuse unscheduled or unnecessary visits and meetings, and clear office clutter.
15Analyse your time use: log your activities, then review how much time you wasted on unimportant matters and tasks you should have delegated.